Stop promoting your friends and promote people who can really lead the company to the greatness it has potential to be. - Business Office Manager CarMax Employee Review

3.0
May 22, 2009
Recommend
CEO approval
Business outlook

Pros

There used to be a lot of promotional opportunities, but I don't think that is the case anymore. It's an easy place to work, the work is easy and the expectations are reasonable. It can be a fun place to work.

Cons

There is a lot of BS. There are many things that are done at CarMax that don't make good business sense, but don't tell them that. The upper management (corp) are so busy patting themselves on the back that no one should dare tell them that there are things that need to be improved.

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5.0
Apr 16, 2026
Recommend
CEO approval
Business outlook

Pros

a people driven company that sells cars

Cons

Inner network devloper compabalility is lacking

1.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

1
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