Pros
Upbeat, fun work environment. Managers are helpful but other sales consultants are really what make the job. If you stay middle of the road in sales numbers and keep a low profile then you are able to treat work as running your own business. Must treat everyday as a new day or the negative will burn you out.
Cons
No work/life balance if you want to make a lot on commission. Moving to different department once you are in sales in nearly impossible. Huuuuge turnover Politics, favoritism, sexism Sales consultants haven't received a raise in 10 years. Company wide sales consultants make the same commissions so my extremely high cost of living in socal is considered the same as middle America consultants are raking in pretty decent livings. Company will pay you commission for buying an appraisal but no commission if that appraisal is used as a trade in. Scheduling is terrible having you close then open then close. 9am-6pm or 12pm-9pm completely at random and difficult to request changes except for manager favorites. Once you move into higher sales tiers managers will do anything you ask including feeding you easy sales, giving you the best call center shifts and then wondering why the same 5 people are the only ones at that selling level. Multi billion dollar company and I am below poverty line, working 100 hrs every two weeks, sacrificing family life with no raises and once a year upper management goes on all expense paid cruise for 5 days with plus ones. Wow.