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      CarMax

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      CarMax reviews

      Assistant business office manager - Assistant Business Office Manager CarMax Employee Review

      4.0
      Feb 25, 2017
      Assistant business office manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I worked my way up in the ranks with this company. From a business office associate to ABOM. I had a great GMband Business office manager who did everything they could do to help me learn and grow within the company. generally willing to work with school schedules if you are in high school or college.

      Cons

      Retail hours for car selling goes until 9 pm and 10 pm on the weekends. Most car dealerships around me closed at 6. Compensation was just okay. For all of the work you do and micromanaging from regional VPs it was barely worth it. There is a bonus plan in place, but that's if you hit the quota.

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      5.0
      Jun 4, 2026
      Service consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing benefits with 6% 401k matching and tuition reimbursement.

      Cons

      Highly reliant on the quality of management at the store location.

      1.0
      May 31, 2026
      Customer experience consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

      Cons

      Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

      1
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