Great company, exhausting process to move up... - Senior Buyer CarMax Employee Review

4.0
Nov 20, 2016
Recommend
CEO approval
Business outlook

Pros

*Great people *Great opportunities for growth *Generous 401K matching program *Nice bonus structure *Generous restricted stock grants for management *Great local community focus

Cons

*Once deemed a growth-candidate, it can take MONTHS to get to a point where you are ready to interview for a promotion (the process gets more complex the higher you go) *Bonus is based too closely on store performance instead of individual performance *Restricted stock grants take three years to vest before they begin to pay out *Senior management is disorganized and operate mostly behind closed doors *Pay is decent but more and more the company seems to be paying less and less for the same job as it tightens its belt for growth

Explore other reviews about CarMax

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing benefits with 6% 401k matching and tuition reimbursement.

Cons

Highly reliant on the quality of management at the store location.

1.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

1
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