Long Hours - Sales Consultant/Mentor CarMax Employee Review

4.0
Jun 28, 2016
Recommend
CEO approval
Business outlook

Pros

In sales you can make a great amount of money, Co-workers are helpful

Cons

Long Hours they say that you will have a work/life balance, but you will have no life at all. You will not have two days off in a row. You might get a tuesday off then a sunday. You only get a three day weekend ever 4 weeks. Even on your days off you will have to come in if that is the only day your client can come in. Daily training is a waste of time and you do not get paid. So you have to come in an hour before they open for a meeting. and they get upset if you are late even though You are not getting paid. No base pay.

Explore other reviews about CarMax

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing benefits with 6% 401k matching and tuition reimbursement.

Cons

Highly reliant on the quality of management at the store location.

1.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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