Cares about stockholders, not employees. - Anonymous employee CVS Health Employee Review

2.0
Apr 21, 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good for entry-level work in the health benefits industry resume builder great colleagues

Cons

- Raises are no longer in line with cost of living. It used to be 3.5-4% a year, now its 2% - 3%. -Bonus payouts are at the lowest they've ever been. Corporate tells you "The PBM didn't make its goals" and then sets the bar higher for next year. It feels like they are purposely setting goals to avoid bonus payout. - Benefits package was recently culled. Medical premiums increased 300%, days off were cut back to what the retail side of the house gets. People who had the most tenure with the company lost of a week's paid vacation a year. - Learning and Enrichment is gone. You used to be able to choose from tons of classes from different vendors who came onsite. They eliminated these programs. -Promoting from within has slowed drastically and current management goals seem counter-intuitive to encouraging career growth. - Morale at the PBM has hit rock bottom and has started to dig.

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5.0
Jan 16, 2026
Recommend
CEO approval
Business outlook

Pros

You work Remote on a daily basis

Cons

The caseloads are very high to work with.

5.0
Dec 13, 2014
Recommend
CEO approval
Business outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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