CVS PHARMACY - Pharmacy Technician CVS Health Employee Review

3.0
Feb 18, 2011
Recommend
CEO approval
Business outlook

Pros

CVS is my second job, and I've been there for years now. I remain there because the work have become second nature to me. I and the other staff are comfortable with our work and manage to put out 500 prescriptions daily, though we still get penalized if we go over a couple of hours in our budget or if we get bad ratings in customer service. I'm not saying we are horrible to our customers, but the only reason why we get the bad ratings is because customers get upset when their drug is expensive because the insurance doesnt want to pay for it. They are under the impression that CVS has the control to determine the prices.

Cons

bottom line is, all they care about are the ratings and numbers, and dont see the kind of work and courtsey to the patients we provide on a daily basis.

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5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Great flexibility, depending on your scheduling coordinator and district leader

Cons

nothing that comes to my mine

5.0
Dec 13, 2014
Recommend
CEO approval
Business outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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