Decent but shady - Shift Supervisor Rx CVS Health Employee Review

3.0
May 11, 2022
Recommend
CEO approval
Business outlook

Pros

They try to have relatively competitive wages They are generally flexible with hours Benefits aren't terrible or too expensive In my experience, they try to move people up

Cons

When April comes, and a few months before, the big wigs bonuses are coming up and the first thing to get cut, ALWAYS, is hours. It increases stress tenfold, especially in the pharmacy. Everybody gets behind, customers hate the wait, and you're already running a skeleton crew so if someone calls out, "Oh well, work harder, " because if you don't, the District Leader will still have to come down and complain about numbers or customer scores. My current store manager has been threatened to be fired over the course of a month for being, collectively, about 100 hours over. Just to give a bit of perspective, she's had to open the store and be by herself until shift change at 3 to 5 in the afternoon more than a couple times each week. One wouldn't think that a company that made a $116,000,000,000 (One-hundred and sixteen BILLION) profit last year would really give so little hours that only one person can work for 8 hours or care about an extra $2000, and that's overestimating, over the course of a month to keep their employees/customers a lot happier. I was even told by one of the higher ups that it doesn't have to do with morality or logic in the slightest, it's all about the money.

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5.0
Jul 9, 2026
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

Good company to work in

Cons

I don't have any cons to say

5.0
Dec 13, 2014
Recommend
CEO approval
Business outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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