Cvs Caremark should be a company that cares! - Anonymous employee CVS Health Employee Review

1.0
Jun 11, 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A good reason to work at Cvs would defenitely be the customers if you genuinely care about people. There are great benefits available to the employees. As a manager at Cvs, you develop a relationship with two sides of the business....front store and pharmacy.

Cons

The company seems very challenged with staffing and the hiring process. Store managers are micro-managed and seem to have little input on how to grow the business. Morale is very low. The Good ole boy system is definitely practiced. There are no checks and balances to ensure employees enjoy some degree of a quality of life. The company has a program in place for customers to take advantage of savings by using coupons, but simultaneously has a procedure in place that monitors transactions of customers changing their mind (voids), due to employee recognizing the customer may have the wrong coupon for a particular product. This method comes across as a form of reprimand for cashiers and discourages cashiers from being able to provide good customer service.

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5.0
Jul 2, 2026
Recommend
CEO approval
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Pros

Fast paced and good coworkers

Cons

It can be physically tiring

5.0
Dec 13, 2014
Recommend
CEO approval
Business outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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