Don't Work for CVS as a store manager or even an assistant manager!!! - CVS Store Manager CVS Health Employee Review

1.0
Sep 17, 2014
Recommend
CEO approval
Business outlook

Pros

Store operation structure for tasks is good. There are exceptions. Read Cons.

Cons

Understaffed! Work load for managers is extremely heavy and is compounded by additional requests / task from District Managers. No support from other managers, district manager, or company. (It is a C.Y.A. company. " You can help me, but I won't help you" kind of business. District manager is a terrible communicator! Store operations structure is good if that was all you had to worry about, but add any additional tasks or emergency tasks and it throws your whole operations out the window. Veteran managers and long time employees look down on anyone new to the company. CEO pulls down $15 million dollars a year, but average store has a manager and a one employee per shift in the front store and four to five techs in the pharmacy. Techs and front store employees are underpaid. Employee discount is weak, considering that it will not count on AD items, Sale items, and merchandise is way overpriced to begin with. The hiring process takes too long. You go to hire a candidate, put them through the system, and then if your lucky, you get them into orientation in two weeks. When you tell the candidate "okay, you can start in two or three weeks."; they decide to go somewhere else....BECAUSE THEY WANT TO WORK AND NEED TO GET A PAYCHECK!

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5.0
Jul 5, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home good salary

Cons

Had to pass weekly tests to continue with employment and was told only 25% of class complete the courses. I was doing 90-98 on exams till the final which after 5 attempts I quit I was so stressed out!!

5.0
Dec 13, 2014
Recommend
CEO approval
Business outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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