Unrealistic expectations - Beauty Consultant CVS Health Employee Review

2.0
Apr 30, 2021
Recommend
CEO approval
Business outlook

Pros

If your coworkers are great and you have nice customers, the job is fine. Those are the only real pros.

Cons

CVS corporate sucks. They don't care about you as an employee, they care about their bottom line. They technically give bonuses to beauty team members based on sales, but they have steadily cut away at the bonus percentage and made it more difficult to achieve, to the point where almost no beauty consultants I knew made a bonus by the time I left (and I understand it has only gotten worse). They set unrealistic sales goals, treat you like a child with their trainings, and then expect you to exclusively work the busiest store hours (which are usually mid-day shifts and weekends, so sorry if you want a social life). They don't want beauty people doing any of the physical parts of the job (like putting away weekly shipments or counting inventory), but don't give the store enough hours to have another employee do it correctly, so you either do it yourself and risk getting in trouble for it, or have to deal with your department being a mess. Oh, and they also expect you to offer flu shots and sign customers up for the store loyalty program as you offer assistance, which is a joke.

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5.0
Nov 14, 2025
Recommend
CEO approval
Business outlook

Pros

Great company. Good management and supportive supervisor.

Cons

I do not have any cons

5.0
Dec 13, 2014
Recommend
CEO approval
Business outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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