Terrible management, terrible manager, terrible all the way around. - Pharmacy Technician CVS Health Employee Review

1.0
Jan 3, 2021
Recommend
CEO approval
Business outlook

Pros

Only pro to this place was that the technicians all shared the same view point that the company doesn't do enough to promote the wellbeing of its workers or customers.

Cons

1. Terrible management 2. Company doesn't take HR issues seriously 3. Company kicks the issue down the road and instead of fixing it just dumps it off to another store. IE: if a manager is harassing employees or an employee is targeted the employee gets punished instead of the manager and in order for cvs to say they did anything they just remove the manager from that location and transfer them to the next store over 4. District managers are chosen with 0 experience managing the pharmacy so when they try to make policies they are actually hurting revenue and destroying the hard earned trust of the customers 5. Computer terminals always crash and take forever to restart 6. Clear favoritism amongst employee and management leads to bad blood between workers who are actually doing the work and making the store any sales 7. The policies of no water in the pharmacy even if its in a clear bottle is ridiculous. I have actually seen a tech nearly faint because the pharmacy manager refused to let her go get a drink from the water fountain just outside the pharmacy. 8. Training is lacking 9. Their covid 19 response was and still is terrible. Every pharmacy I've been to since leaving the company has their technicians and pharmacy set up for minimal contact, they've taken precautions. Cvs took months to even out up glass shields for the counters and even then they're literally 4 feet by 3 feet in length and width and there's a gap between the end of the counters allowing for customers to lean around the glass and speak to you creating more exposure and contact. Go look at a hospital pharmacy and you see the whole pick up section is one long window which protects their technicians and pharmacist from pathogens. Cvs has the money but are too lazy to do that. Go to walgreens they do it and theyre not as big. 10. Compensation for working during the pandemic. Cvs said techs would get a 300$ bonus for working. Out of that 300$ we only saw 150$ or so. It was taxed as well as having our hours cut and reduced. Not worth working for a company who doesn't care about its workers safety or its customers. They just care about making money.

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5.0
Oct 16, 2025
Recommend
CEO approval
Business outlook

Pros

Learn on the job which was great

Cons

Very fast paced demand, very busy could be stressful

5.0
Dec 13, 2014
Recommend
CEO approval
Business outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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