Retail is retail. All of it sucks, just CVS sucks a little harder. - Cvs Assistant Manager CVS Health Employee Review

1.0
Dec 2, 2009
Recommend
CEO approval
Business outlook

Pros

Clear direction on what needs to be done and what the expectations are.

Cons

Not given enough hours to complete task. Seriously as a manager would run the front store 10-15 hours by myself a week. Thats right, no cashier and no one on the sales floor. It was not uncommon to have to check in vendors, answer phone, help check out a customer, answer manager call at pharmacy, and help a customer at photo all at once. I'm not making this up!!! During down time I would have to work on projects on the sales floor while cashiering. This wasn't just someone called in sick, but was part of the daily routine of running a store on 200 hours while open 8am-10pm every day of the week. A sad way to run a retail store were customers are supposely top priority.

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5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

This is a nice place to innovate and work

Cons

I have not seen any

5.0
Dec 13, 2014
Recommend
CEO approval
Business outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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