Great for first time retail experience, not for long term career. - Shift Supervisor CVS Health Employee Review

3.0
Aug 26, 2012
Recommend
CEO approval
Business outlook

Pros

- Decent health benefits. - 30% off CVS brands and 20% off everything else (excludes prescriptions, gift cards, etc.) - Vacations are given as long as you request +2 weeks before. - Learn general basics of retail. - Overtime is rarely given unless you are worth the pay/work to help out another store.

Cons

If you're looking for growth within a company, this is not for you. - Tasking wise, the titles that go from cashier, photo tech, head cashier, to shift supervisor are all basically the same. Only difference is you'll either have to do photo and/or be the key holding ALONG with doing all the tasks everyone else has to do. (Tip: Don't offer to do truck or photo unless you enjoy it or else you'll be stuck in those positions forever. You won't get brownie points for sucking up, you'll just be making yourself miserable.) - Photo and beauty departments are falling apart. Both departments in every store have no direct report above them since they were all let go nationwide in the past couple of years. Therefore their direct report are the assistant/store manager and district manager, except the district managers are usually too "busy" in their corporate office having absolutely NO perception of time for the tasks given. Basically just like every other corporation, there's always that one person above you who has no idea what they're talking about because they've never done it themselves to know what it is that you do. - Pay is awful. Cashiers get paid from a range of $7.50-10 (no different from any retail company). However, Photo and Shift supervisors get paid from a range of $9-13? A little ridiculous when shift supervisors will get paid only a few dollars more to do push, cycle counts, pull truck, ring, customer service, photo, AND open/close the store as manager on duty while your assistant manager may do the same along with damage/product withdrawals and payroll except they get paid 2 or 3 times amount. Especially now that assistant manager are no longer salary (changed to hourly due to a lawsuit), and they are just bringing home the bacon working 45 hours per week and getting that extra +5 hr overtime plus extra if they decide to stay later the last day. Problem is CVS would rather rotate incompetent employees for $8.00 every once in a while instead of paying a competent worker that would stay much longer and do a lot more work. I understand it's all about profit, sales, and customer service...but good luck being successful in all three categories when you have unqualified workers while getting rid of the good ones.

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5.0
Jan 4, 2026
Recommend
CEO approval
Business outlook

Pros

work life balance pay great company

Cons

no cons for now seems food

5.0
Dec 13, 2014
Recommend
CEO approval
Business outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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