Unskilled Managers, Directors, VPs who do not care about the needs of their teams - Advisor CVS Health Employee Review

3.0
May 30, 2017
Recommend
CEO approval
Business outlook

Pros

Competitive salary, great bonus (if you're not robbed of it due to nonsense "issues). Work remotely and decent software for tickets/requests. Great technology and all the best hardware/software in the industry. Lots of opportunity to learn and expand your skill sets working with top of the line solutions and the latest, cutting edge features.

Cons

1. Unskilled managers who are way over there heads directing engineers to assist clients with making changes that could put the company's network at risk. Upper mgmt willing to force teams to cut corners, clients exaggerate problems to force teams into bypassing change control. You could literally end up working 3 days straight because someone is now learning how their applications work (as they go). If your management (team mgmt and director) are clueless in what you and your teammates "do", complex project changes with multiple teams/business lines involved that are unsuccessful could be blamed on the one dept who's work was performed correctly. How many sr managers does it take to tell one burning out engineer that a spell check exists in their script?

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5.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

They have a good work environment

Cons

Have to work under constant pressure

5.0
Dec 13, 2014
Recommend
CEO approval
Business outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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