Pros
- Willingness to invest in licenses for software tools & resources - Tuition Assistance and other helpful employee benefits to take advantage of
Cons
- Salaries for employees in the Michigan office were extremely low compared to market value for tech positions - Employees expected to take on very large burdens in an effort to stay "leaner" - Company would restructure management multiple times a year to "fix" problems, rather than putting any actual systemic changes in place to improve service offerings or improve employee experience - Employees in my division were coerced into giving good employment satisfaction scores, told that very annoying practices would be put in place if we gave less than satisfactory ratings. - Frequent on-shore layoffs in favor of off-shore resources - Very poor communication with, and management of, off-shore resources that were in charge of developing service offerings