AVOID - Poor Management and training - Administrative Assistant CNA Employee Review

1.0
Oct 19, 2020
Recommend
CEO approval
Business outlook

Pros

9% pension to you free Underwriters will help you if you keep it hidden from your office manager

Cons

Management will bully you and havent a clue on what the job requires. Lack of progression - No job opps Managers will talk about you behind your back Will make you turn your personal phone into a work one. No training guides - if you mess it up its your fault Will hire from outside the company not inside.

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5.0
Apr 23, 2026
Recommend
CEO approval
Business outlook

Pros

Pros - Hybrid 1 day weekly

Cons

Cons - Fully remote not available

3.0
May 1, 2026
Recommend
CEO approval
Business outlook

Pros

Pay is great, co worker support, transparency, PTO, Fully remote

Cons

Training is very rough. There is zero formal training & everyone operates their desk differently so you are confused on the correct way to complete your job. Underwriters are expecting too much of their UT & want to be spoiled. There needs to be a strict proocol. The only way to voice concerns is to be completely honest & while it helps, it still doesnt make up for no formal training. You just have to deal with it. Underwriting Technicians are overwhelmed & have too many Underwriters to cover. CNA needs to hire for help. Overwhelmed employees lead to burn out & mental health issues. Underwriters deserve to have their own UT/UA. The workload is ridiculous & causes more mistakes. Somedays you cant even breathe.

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