Weak leadership at the top - Sales Representative CDW Employee Review

1.0
Nov 3, 2024
Recommend
CEO approval
Business outlook

Pros

Decent benefits, had a lot of autonomy, good boss, but she had no power to implement her own strategy.

Cons

The CEO loves to call the employees "superpowers," but that rings hollow when she and the CFO lay people off every time they miss numbers, which is frequent. The excuses top management comes up with for not meeting expectations are always due to "external factors" like macro economic conditions, slow downs in customer spending, or unforseen economic headwinds. One earnings report 2 years ago they admitted they "didn't see this downturn coming." Isn't forecasting and knowing the industry part of the reason the top level of management is in place? The ability to blame everyone/everything else is what makes CDW's top leadership weak. They never blame themselves, ever, or say "we got it wrong, we need to be better" like a good manager would do. So, you end up with the employees taking the blame and paying the price and a stock price that has sunk recently from $260/share to $188/share. But, somehow the same team keeps managing this Company.

Explore other reviews about CDW

5.0
Apr 19, 2026
Recommend
CEO approval
Business outlook

Pros

Good exposure to enterprise systems and tools, supportive team environment, opportunities to learn and grow, collaborative culture, flexible work environment

Cons

Limited ownership in some projects, slower career progression, processes can be bureaucratic at times, communication gaps between teams occasionally

3.0
Jul 6, 2026
Recommend
CEO approval
Business outlook

Pros

You have the ability to sell full stack solutions, services and software.

Cons

I have worked at CDW for 10yrs and every single year they have changed the comp plan in a way that makes it harder for sellers to make money (constantly moving the goal post). Prior to 2020 CDW had little to no lay offs now it is happening every six months. They say the reasons is to reduce cost and improve efficiencies BUT as a company our sales continue to grow along with the C-levels pockets.

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