Terrible base and pay structure - Account Manager CDW Employee Review

1.0
Nov 3, 2024
Recommend
CEO approval
Business outlook

Pros

Nice work/life balance, work-from-home perks,

Cons

Terrible base pay that is lowered upon promotion (35 to 30k once promoted to Account Manager). Rising and vague goal structure that affects your commission (you keep just 7.7% of profit on your commission statement if you miss goal). CDW also intercepts vendor spiffs, meaning you earn less for each product you are incentivized to sell. Account reassigns are always given to the most tenured sales rep on the team, meaning that the best accounts and leads will ALWAYS go to the tenured rep. Do not be suprised if exisiting renewals or deals on reassigned accounts are stolen and given to the tenured rep. I saw this happen time and time again. Sales management will make sure to protect the tenured reps and play favorites no matter what. Be prepared to kiss butt and suck up to your manager if you want any chance at SURVIVAL. As a young sales rep at CDW it's not about thriving - it's merely survival as round and round of layoffs have occurred over the last 18 months. There are Account Managers on my team earning less than $500/month in commissions and management seems a-okay with this.

Explore other reviews about CDW

5.0
Apr 19, 2026
Recommend
CEO approval
Business outlook

Pros

Good exposure to enterprise systems and tools, supportive team environment, opportunities to learn and grow, collaborative culture, flexible work environment

Cons

Limited ownership in some projects, slower career progression, processes can be bureaucratic at times, communication gaps between teams occasionally

3.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

The people who work there are all great. Work/Life balance is usually very good. Health/Vision/Dental insurance are all very good. WFH flexibility although that may be dependent on your department.

Cons

Unless you're in sales, expect to earn less here than you could at another company. The low compensation levels used to be tolerable because there was opportunity for career advancement within the company but that's no longer the case as more and more senior management positions are filled with outside hires.

See reviews by: Helpful|Rating|Date|All