Can be great if your mentally tough and ready for alot of b.s. - Inside Sales Account Manager CDW Employee Review

2.0
Aug 21, 2008
Recommend
CEO approval
Business outlook

Pros

Alot of incentives such as trips and vendors give alot of prizes for your hard work. The manager and supervisors can be very understanding and down to earth. But, they can also turn on you. Your only as good as your last good day. If you fall behind even ONE day they will say something. Be ready to make ALOT of calls. Yu will feel like a glorified telemarketer...ALOT. Many opportuities to make money...from the company AND the vendors.

Cons

Management doesn't know their elbow from their hindquarters alot of the time. Micromanagement is the name of the game here. The commission structure is completley off key. Judge you on how many calls you make or rather customer touches in ordeer to gauge your performance, no matter how much money you closed that day. Give reassigns to those who make the most calls, not who is deemed more value by sales skill.

Explore other reviews about CDW

5.0
Nov 19, 2025
Recommend
CEO approval
Business outlook

Pros

We all help each other to win unlike any other organization I've worked for. I've never seen an organization support their "coworkers" like CDW has. Management is excellent, supportive and not breathing down our neck but of course have expectations. Leadership is visible. The other day I got off the elevator and the CEO, Chris Leahy, was there which startled me to the point I didn't have words for her. Just be prepared to engage with variety of people often and you'll be successful here.

Cons

None at the moment. I could always get more pay but not real cons. If I owned a business, I'd model it after CDW in part.

1.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

Some good people still left there, but dwindling quickly. That's really it...the few decent coworkers left.

Cons

The great culture of the past is gone. Shareholder value is the only important metric now, and tenure/performance don't hold any value anymore to the EC. CDW is a shell of what it used to be for employee satisfaction across the board.

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