Unparallel Onboarding Process - Technical Support Analyst CAI Employee Review

2.0
Sep 17, 2024
Recommend
CEO approval
Business outlook

Pros

It's nice to be able to do everything online.

Cons

I've used Workday before on 2 different jobs; my current and former job. The law says a business must have a manual process. After all, the govt isn't going to get your W-4 data from Workday; it's toing to be transferred. If something goes wrong for whatever reason, the option should be to do it manually; the WW-4 isn't relevant until after one is on the payrooll, anyway. The drug screen request had to be generated a more than once, because they didn't think to validate hours/avaiabality for the collection sites you can choose from. I was told they couldn't contact HR to verify my employment dates. So, I used that company's 3rd party to offer verification; they said this is not an employee reference, but I never said it was. The reference conversation was separate. They want contact info for private people. Companies for a long time have tried to mitigate phishing, fraud, and legal/PR situations from their employees running their mouths to unapproved 3rd parties. I guess they thought they could skirt pass these ubiquitious practices to get candidates to provide contact info. These contacts are told not to respond; I've been there and been apart of meetings where they lecture us and threaten termination for doing thingsl like that.

Explore other reviews about CAI

5.0
Mar 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great people Good benefits Collaborative teams

Cons

Some weekend work is required

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CAI Response
3mo
We appreciate your time at CAI and thank you for leaving us a review! We are so happy to hear about your positive experience you had with CAI and the insight you provided. We wish you the best on the next step of your career journey!
2.0
Apr 20, 2026
Recommend
CEO approval
Business outlook

Pros

- Opportunity to work on interesting, high-impact projects. - Flexible work environment that supports work/life balance. - Many talented and knowledgeable colleagues across the organization.

Cons

- Leadership dynamics can feel misaligned, particularly when less experienced teams are driving decisions that impact more tenured professionals. - Career growth feels unclear and, at times, unattainable without the "right" visibility or relationships. - Cross-functional friction is common, and navigating disagreement does not always feel supported or safe. - Compensation and advancement do not consistently reflect market expectations or individual contributions. - Organizational priorities can feel disconnected from the day-to-day experience of employees.

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CAI Response
2mo
Thank you taking the time to share your thoughts. The level of thought and care behind it reflects someone who is genuinely invested in seeing CAI succeed, and that does not go unnoticed. We're glad to hear that the opportunity to work on meaningful projects, the flexibility of our work environment, and the caliber of your colleagues have been consistent highlights. At the same time, we hear that your broader experience has left you with real concerns, and we take that seriously. We encourage you to connect with our HR team at HCM@cai.io directly to share your thoughts in greater depth. Every perspective from our team members matters, and we are committed to listening. Thank you for your continued dedication to CAI.
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