Hit and miss - Customer Service Representative British Airways Employee Review

4.0
Nov 28, 2016
Recommend
CEO approval
Business outlook

Pros

If you're young, it looks great on your CV, it's a good experience to work for such a large company. Staff are very helpful to each other. Sharing what you know when it helps. Interestingly all departments help each other out. Once in the company, it's quite smooth flowing to move around - highly recommend.

Cons

Each employee is just a number, literally! More work for low pay. Absolute rubbish shift patterns. poor organisation and structure to last minute overtime award. Tasks require you to stand for long periods of time, so be prepared.

Explore other reviews about British Airways

5.0
May 23, 2026
Recommend
CEO approval
Business outlook

Pros

Good facillities , and advance company

Cons

The food on the airplane isn't good

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