So far so good! - Account Executive Mid-Market Box Employee Review

5.0
Apr 22, 2021
Recommend
CEO approval
Business outlook

Pros

-People genuinely love working here and many reps make their number -Box seems to have found its stride in the mid market space and it's great to see things grow and pick up! -Customers love the product -POSITIVE sales culture - cannot stress this enough - it's rare to find an organization that genuinely wants to support one another and lend a helping hand whenever possible -SO excited to see what's to come!

Cons

-There was a little uncertainty around acquisition, etc that made starting in the last couple months a bit nervewracking, but KKR's investment has calmed those rumors for now -Hard to compete with players like Microsoft and Google who give content mgmt solutions away for free - Box has so much more and is better, but articulating that to customers can be a challenge

Explore other reviews about Box

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

- Strong executive leadership with clear direction - Customers see the value in the software and there is a product/market fit - Managers care about work life balance and your professional growth - Autonomy to do valuable meaningful work and focus on the right initiatives for your role

Cons

- Nothing comes to mind

5.0
Apr 15, 2026
Recommend
CEO approval
Business outlook

Pros

Working at Box offers a strong mix of career growth, meaningful impact, and modern tech exposure—you get to sell and support a platform that’s actually solving real-world problems across government, enterprise, and regulated industries, not just pushing software for the sake of it. The company’s focus on AI-powered content management, security, and workflow automation keeps you close to where the market is heading, which builds highly transferable skills. At the same time, the culture tends to emphasize collaboration, autonomy, and ownership, giving you room to develop your own strategies (like your targeted campaigns and use-case-driven outreach) while still having the backing of a well-established platform with strong product-market fit.

Cons

Working at Box isn’t without its challenges—one of the biggest is that the product can be harder to differentiate at a surface level, especially against tools like Microsoft (SharePoint/OneDrive) or Dropbox, which means you have to work much harder in sales to educate prospects on deeper workflow and security value. Sales cycles can be long and complex, requiring patience and persistence with multiple stakeholders. Internally, like many growing tech companies, priorities and messaging can shift as new products (AI, Extract, etc.) roll out, which can create some ambiguity. And because Box is a platform play, success often depends on how well customers adopt and expand usage, so deals don’t always feel “done” at close—you’re thinking long-term from day one.

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