Great CEO, Great Product, Poor Leadership - Sales Box Employee Review

3.0
Sep 25, 2020
Recommend
CEO approval
Business outlook

Pros

Box used to have an amazing culture, but is still generally a good place to work. Perks are pretty standard for tech companies (still no 401K match which is surprising), but the people you work with are awesome, several talented people across sales, marketing, product, engineering, etc. The product is the best in the space, which makes it easier to believe in the long-term success of the company. Aaron is an incredible person and product visionary and makes the company feel like a family.

Cons

Our executive level changes have brought some important operational changes for the better, but have started to drastically erode the culture that made Box such a great place to be. Even though Box is a flat organization, the executive team seems totally in the dark on what things feel like at the ground level. Targets continue to get higher without a proportional increase in enablement or headcount and it's stretching all aspects of the company. While many tech companies hire smart people and get out of their way, Box hires smart people and then subjects them to micromanagement from the higher ups. Good ideas or logical anecdotes are often dismissed while the company continues to pursue strong numbers for the market. In general, the CRO is an extremely aggressive, egotistical addition to the e-staff team and has a lot of people worried about Box's culture and what it means to work here.

Explore other reviews about Box

5.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing culture, great benefits, teams truly care about each other, and leadership listens to employees.

Cons

AI is taking over the world and software so fast, making things more complex for products to keep up with demand.

5.0
Apr 15, 2026
Recommend
CEO approval
Business outlook

Pros

Working at Box offers a strong mix of career growth, meaningful impact, and modern tech exposure—you get to sell and support a platform that’s actually solving real-world problems across government, enterprise, and regulated industries, not just pushing software for the sake of it. The company’s focus on AI-powered content management, security, and workflow automation keeps you close to where the market is heading, which builds highly transferable skills. At the same time, the culture tends to emphasize collaboration, autonomy, and ownership, giving you room to develop your own strategies (like your targeted campaigns and use-case-driven outreach) while still having the backing of a well-established platform with strong product-market fit.

Cons

Working at Box isn’t without its challenges—one of the biggest is that the product can be harder to differentiate at a surface level, especially against tools like Microsoft (SharePoint/OneDrive) or Dropbox, which means you have to work much harder in sales to educate prospects on deeper workflow and security value. Sales cycles can be long and complex, requiring patience and persistence with multiple stakeholders. Internally, like many growing tech companies, priorities and messaging can shift as new products (AI, Extract, etc.) roll out, which can create some ambiguity. And because Box is a platform play, success often depends on how well customers adopt and expand usage, so deals don’t always feel “done” at close—you’re thinking long-term from day one.

See reviews by: Helpful|Rating|Date|All