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      Blackbaud

      Engaged employer

      Blackbaud reviews

      AVOID - Exploitation of Young People - Customer Service Advisor Blackbaud Employee Review

      1.0
      Oct 22, 2022
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Their Google style office hides a multitude of insidious sins.

      Cons

      Blackbaud are an exploitative employer who take advantage of young workers by putting them on a sham “apprenticeship” program. This is so they can pay them under £5 an hour to be their customer services advisors. The “apprenticeship” teaching has absolutely nothing to do with the job and is purely in place so they can pay young folks less than half of what they deserve and what their older colleagues are paid!

      Explore other reviews about Blackbaud

      5.0
      Jan 9, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Was able to grow professionally, and be pushed to be the best employee possible

      Cons

      Honestly, at the time there weren’t many cons.

      avatar
      Blackbaud Response
      5mo
      Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
      1.0
      Jul 8, 2026
      It senior manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent pay, remote work flexibility, you get to work with some very talented folks.

      Cons

      Used to be proud to work for Blackbaud but that has all but disappeared in last 2 years. Poor and ineffective leadership, false transparency, frequent layoffs, bonuses based off of stock which has been tanking. It's a sinking ship. Avoid at all costs.

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