Lack of Product Leadership / Not so Great for Minorities - Senior Software Engineer Blackbaud Employee Review

2.0
Jun 6, 2021
Recommend
CEO approval
Business outlook

Pros

- Generally has a good work life balance. Only had to work long hours a handful of times for incidents - Generally a good place to start your career and learn a lot but this varies widely by team. Some are great places to learn others are dead ends. Be careful. - Direct managers tend to be pretty good (not all of them though - there are a few bad apples) and invested in your career and growth. Even if a lot of times their hands are tied to be able to do a whole lot to help you.

Cons

- Product lacks leadership and vision. They change their mind seemingly every year resulting in most of the projects people work on being scrapped. Nothing I ever worked on was something that saw regular use by clients - if it even made it to clients. For example, for the past year I worked on a project that has no timeline for release. They also as whole seem to not be invested in client satisfaction despite what they say at big company meetings. There is little to no client input or feedback and when developing products, and product seems to not care about what is being built or if it's actually going to serve clients well. - Lack of diversity. Leadership loves to talk the talk about diversity but they don't do any of the work. When asked about what they are doing they are quick to put the work back on minorities and not take responsibility. Don't expect to be supported. - Compensation is drastically below industry standards.

Explore other reviews about Blackbaud

5.0
Apr 12, 2026
Recommend
CEO approval
Business outlook

Pros

Blackbaud is an outstanding place to work. The remote-first culture is a big bonus, but the people and the mission really make it what it is. They are well resourced and put a lot of care into making their employees feel seen, valued and respected. The leadership teams make it a priority to have healthly discourse and ensure accountability from all team members. I love it here!

Cons

Long hours but it is worth it because it is a great place to work!

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Blackbaud Response
1mo
Thank you for sharing such a thoughtful and positive review. We’re glad to hear that the remote-first culture, the people, and the mission resonate so strongly with you, and that you feel seen, valued, and respected in your work. Creating an environment rooted in purpose, accountability, and healthy dialogue is central to how we aim to show up for one another. We appreciate your perspective on the pace and recognize that experiences can vary, but it’s meaningful to hear that the work feels worthwhile and fulfilling for you. Thank you for your kind words and for being part of what makes this a great place to work.
1.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible remote work environment and good PTO

Cons

Extremely toxic sales culture here with boys club and clear favoritism. Sales director and VP are the reason for this as they are extremely unprofessional. Mass exodus is for a reason and unsure why HR is ignoring claims on sexism and favoritism with every female employee that seems to be leaving. No career growth or opportunities unless you are part of the boys club here as it is apparently and obvious. Ask the right questions before considering a job here. You are unable to be successful here with onboarding because of completely out of touch and delusional sales trainers. Seems like we are in a complete clown show here!

4
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Blackbaud Response
2w
Thank you for taking the time to share your experience and perspective. We appreciate your recognition of the breadth of our product portfolio and the opportunities that can come from supporting a wide range of solutions and customers. We’re sorry to hear that your experience with management and organizational dynamics did not meet your expectations. We remain committed to fostering a culture where teams feel supported, work is meaningful, and people are connected through a shared purpose of driving social impact together.
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