Throw out all the Covid stuff - what's left is 50/50 at best. - Account Executive Blackbaud Employee Review

3.0
Jan 13, 2021
Recommend
CEO approval
Business outlook

Pros

- These were some of the most passionate and dedicated professionals I've had the opportunity to work with - If you are fortunate to be assigned to a team with a great manager, your odds for success are much greater, but if you're shipwrecked on a team with someone figuring it out, good luck to you - From a corporate standpoint, they seem to get MOST things right. Some of the communications and updates are fragmented and confusing, but by and large, leadership does a pretty good job of keeping things moving forward

Cons

- Sales leadership really does create an environment resembling a "bro culture" - Sales process is incredibly over-complicated, mainly because of decades of legacy products that are no longer best-in-class - Compensation plans in steady decline. Base salaries surprisingly low as opposed to other competitors - Product is lagging behind what the market needs - They promote from within a large percentage of the time, which leads to narrow perspectives across the organization - Despite what you'll be told - sales leadership is decidedly "old school". Yes, there are some neat internal tools used on some teams, but much of your daily efforts will be somewhere between "smile-n-dial" and listening to nonprofit customers angrily venting their decades of frustration on you.

Explore other reviews about Blackbaud

5.0
Jan 2, 2026
Recommend
CEO approval
Business outlook

Pros

I enjoy working for the company

Cons

The people are great to work with.

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Blackbaud Response
5mo
Thanks for your review! We appreciate you taking the time to tell us about your experience working at Blackbaud. One of our best assets is our company culture, and that starts first with our people. We pride ourselves on the amazing individuals that we get to work with everyday! Thanks again for sharing your experience!
3.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Remote First company with a dedication to mission and values across the non-profit sector.

Cons

Tough to advance with such longevity among senior leaders.

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