The Products department has some serious issues these days.... - Anonymous employee Blackbaud Employee Review

3.0
May 23, 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- I very much enjoy the individuals that I work with and the non profit organizations that we serve. - My manager, for the most part, trusts me to do what I need to do (and to do it well) without micro-managing. - PTO is better than most companies in the area. - The CEO is very transparent. I've always liked Marc. He's the only CEO at Blackbaud that I honestly can say that about.

Cons

It's very easy to become stagnant in personal and professional growth in the Products department. Blackbaud creates a variety of internal tools that are similar to those that are listed in job descriptions for progressive software companies. I haven't received any hands on experience with standard industry tools, preventing employees from growing and being competitive in the job market. Blackbaud invests in their engineers, but not in any other roles in the Products department. There are no clear career paths for growth. There's a lack of follow through and everyone accepts the status quo. Yet everyone wonders why there is no innovation. Lots of favoritism. The same handful of individuals are recognized and everyone else is overlooked. Be prepared for re-organization every 6 months to a year. The pressure is on to deliver more than what seems possible sometimes. Sales and Product Management run the show. Everyone else's opinions are secondary.

Explore other reviews about Blackbaud

5.0
Jan 9, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Was able to grow professionally, and be pushed to be the best employee possible

Cons

Honestly, at the time there weren’t many cons.

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Blackbaud Response
5mo
Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
1.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible remote work environment and good PTO

Cons

Extremely toxic sales culture here with boys club and clear favoritism. Sales director and VP are the reason for this as they are extremely unprofessional. Mass exodus is for a reason and unsure why HR is ignoring claims on sexism and favoritism with every female employee that seems to be leaving. No career growth or opportunities unless you are part of the boys club here as it is apparently and obvious. Ask the right questions before considering a job here. You are unable to be successful here with onboarding because of completely out of touch and delusional sales trainers. Seems like we are in a complete clown show here!

4
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Blackbaud Response
2w
Thank you for taking the time to share your experience and perspective. We appreciate your recognition of the breadth of our product portfolio and the opportunities that can come from supporting a wide range of solutions and customers. We’re sorry to hear that your experience with management and organizational dynamics did not meet your expectations. We remain committed to fostering a culture where teams feel supported, work is meaningful, and people are connected through a shared purpose of driving social impact together.
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