Pros
The best thing about Blackbaud is its customers. Where else do you have the opportunity to work with so many amazing nonprofit customers?! In theory, the company offers a great way for anyone passionate about social good to really amplify their impact on the world around them. I absolutely loved working there from 2013-2017.
Cons
Things began changing for the worst in late 2017. The focus on the customer completely disappeared and the company implemented policies that (in many cases) created deep negative impacts on our nonprofit clients' abilities to do their missions. The ELT (Executive Leadership Team) only cares about the bottom line and will do ANYTHING to get to this nirvana of being a "billion dollar company." I'd be fine with that if we were squeezing pennies from regular for-profit companies, but squeezing hospitals, universities, and nonprofits is not something that I can morally support. There are layoffs every January and the culture in the Austin office is terrible right now.
