Good company, some improvements - Senior Customer Success Manager Blackbaud Employee Review

4.0
Jan 18, 2019
Recommend
CEO approval
Business outlook

Pros

Stocked snack food, occasional breakfast provided, and cold brew on tap. Service Days x2 a year to volunteer as a company. Office location near fun shops and great lunch options. People there are passionate and great coworkers, volunteer for vacation days are awesome.

Cons

Discourages people working from home and even monitors who swipes in and out of the building. Removed gym access. Product is good but with so many products/ companies they've acquired its impossible to keep it all updated. Executives are a group of good ole' boys at the HQ in Charleston.

Explore other reviews about Blackbaud

5.0
Jan 9, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Was able to grow professionally, and be pushed to be the best employee possible

Cons

Honestly, at the time there weren’t many cons.

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Blackbaud Response
5mo
Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
3.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Remote First company with a dedication to mission and values across the non-profit sector.

Cons

Tough to advance with such longevity among senior leaders.

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