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      Blackbaud

      Engaged employer

      Blackbaud reviews

      Great experience, but has a shelf life - Customer Support Blackbaud Employee Review

      4.0
      Feb 22, 2013
      Customer support
      Recommend
      CEO approval
      Business outlook

      Pros

      Wonderful early experience Good Coworkers Good Customers Good working locations

      Cons

      In an industry where principle and character guides many decisions, ruthless business interest often wins out at Blackbaud. Management tends not to learn from mistakes Feeling the pain of the customer is often part of the job

      Explore other reviews about Blackbaud

      5.0
      Jan 9, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Was able to grow professionally, and be pushed to be the best employee possible

      Cons

      Honestly, at the time there weren’t many cons.

      avatar
      Blackbaud Response
      5mo
      Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
      3.0
      Jun 30, 2026
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote First company with a dedication to mission and values across the non-profit sector.

      Cons

      Tough to advance with such longevity among senior leaders.

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