Frequent layoffs in customer support - Anonymous employee Blackbaud Employee Review

The reality is that non-profits are fed recurring revenue charges on an inferior product that was neglected for years. Leadership is pushing stock higher with investor relation roles and not strength of product or organic growth. Managers have little to no training and are force fed performance management exercises sold by consultants and software providers. Outdated two year vesting on small matched company 401k donations. Satellite offices and acquisitions are neglected after closing in another attempt to show growth.