Great culture but slow product development frustrates customers - Senior Account Executive Blackbaud Employee Review

4.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Blackbaud has a great culture and they do a great job of hiring the right people

Cons

They are not developing the product fast enough which is frustrating our customers

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Blackbaud Response
4d
Thank you for sharing your perspective. We’re glad to hear you’ve experienced Blackbaud as a place with a strong culture and thoughtful hiring—building teams of talented, purpose-driven individuals is a key part of how we support collaboration and meaningful impact. We also appreciate you highlighting your perspective on product development pace. We remain committed to bringing together passionate people, deep expertise, and innovation to support our customers and their missions, while continuing to learn and grow from the perspectives shared by our employees.

Explore other reviews about Blackbaud

5.0
Jan 9, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Was able to grow professionally, and be pushed to be the best employee possible

Cons

Honestly, at the time there weren’t many cons.

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Blackbaud Response
5mo
Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
1.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible remote work environment and good PTO

Cons

Extremely toxic sales culture here with boys club and clear favoritism. Sales director and VP are the reason for this as they are extremely unprofessional. Mass exodus is for a reason and unsure why HR is ignoring claims on sexism and favoritism with every female employee that seems to be leaving. No career growth or opportunities unless you are part of the boys club here as it is apparently and obvious. Ask the right questions before considering a job here. You are unable to be successful here with onboarding because of completely out of touch and delusional sales trainers. Seems like we are in a complete clown show here!

4
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Blackbaud Response
4d
Thank you for taking the time to share your experience and perspective. We appreciate your recognition of the breadth of our product portfolio and the opportunities that can come from supporting a wide range of solutions and customers. We’re sorry to hear that your experience with management and organizational dynamics did not meet your expectations. We remain committed to fostering a culture where teams feel supported, work is meaningful, and people are connected through a shared purpose of driving social impact together.
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