Great company! - LPC Therapist BetterHelp Employee Review

5.0
Sep 4, 2024
Recommend
CEO approval
Business outlook

Pros

You can make as much as you choose to make and you are working virtually. Therapists do not need to worry about billing/insurance at all. Clients are vetted prior to you accepting them as a client. There are MANY helpful worksheets that therapists have at their fingertips to share with clients, and clients also have access to journal (private or shared with you), and classes/groups. Therapists also can get free CEU's as well! There are therapist forums with peer support, and you always can reach out to the Better Help team for other questions. You are paid weekly and don't have to wait on insurance companies to pay. Notes are easy and you have different template options. Your clients can text you in between sessions and vice versa. Better Help has been around a long time (2013) and seem to have worked out the kinks. I personally know that there are several other 'on line' therapy options out there, but I can honestly say Better Help is the Gold Standard.

Cons

I really don't have any cons to discuss/share at this time. I have have been working for this company for almost a year.

Explore other reviews about BetterHelp

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

I work here full-time, they provide consistent referrals, I get paid well, best paying job I have had

Cons

None identified I only recommend working here for anyone wanting consistent therapy work

1
4.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

I have had a very positive experience working with BetterHelp. I decided to remain with the platform because I find the clinical work meaningful and rewarding. The ability to work with clients who are motivated to address real-life challenges has been professionally satisfying, and the platform gives me the flexibility to continue doing good therapeutic work in a manageable way. The BetterHelp platform is easy for a therapist to use. Scheduling, communication, documentation, and client management are straightforward, which allows me to focus more on providing therapy and less on administrative burden. I also appreciate that BetterHelp did a wonderful job helping me become credentialed to accept insurance clients. That process can often be complicated, but BetterHelp made it much more manageable. The pay is competitive, particularly given the flexibility, ease of use, and access to clients. For therapists who are comfortable with telehealth and who can manage their own schedule responsibly, BetterHelp can be a very good professional fit. Meaningful work with clients, competitive pay, easy-to-use platform, flexibility, and strong support with insurance credentialing.

Cons

Therapists need to be self-directed and organized, especially with scheduling, documentation, and managing client communication between sessions. BetterHelp does not interact with therapist in person, you will never speak with a BetterHelp representative in person about any issues/questions. No live, in person customer service for either therapists or your clients.

1
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