BetterHelp Overview

  • www.betterhelp.com
  • Mountain View, CA
  • 201 to 500 Employees
  • 2013
  • Company - Public
  • Internet & Web Services
  • $100 to $500 million (USD)

CompetitorsUnknown

BetterHelp is the world’s largest therapy service, facilitating over 5,000,000 video sessions, voice calls, chats, and messages every month. We set on a mission to make sure everyone has easy, affordable, and private access to high-quality counseling. Since 2013, over 30,000 ...

What people are saying about BetterHelp

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Staying Healthy

2m

works at 

Spark Foundry

I’ve been using Betterhelp for a year and my therapist just quit the platform. There’s usually not a GREAT time for a therapist to quit, but this week is not it for me. IK that I could find a new one and it might be better, but frustrated about starting over building trust. I’ve read profiles of therapists to pick a new one, but I’m struggling. I’m venting here, but open to advice on finding a new therapist.

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BetterHelp Reviews

4.0
82%
Recommend to a Friend
77%
Approve of CEO
Alon Matas
Alon Matas
67 Ratings
3.0
Current Employee, more than 1 year
Recommends
Neutral Outlook
Disapproves of CEO

Pros

Easy to schedule and use the platform. The support is reasonable...it is a good place to learn about online therapy and clinical operations in the virtual space.

Cons

The pay is low ad the technology sometimes fails.
See All 359 Reviews

Diversity & Inclusion at BetterHelp

4.2
(54 reviews)

Diversity & Inclusion FAQs

All answers shown come directly from BetterHelp Reviews and are not edited or altered.

Does there seem to be diversity at BetterHelp?

...great teammates, great diversity of culture and amazing perks...Read More

Read 1 more responses

BetterHelp Photos

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BetterHelp photo of: MISSING VALUEBetterHelp photo of: MISSING VALUEBetterHelp photo of: MISSING VALUEBetterHelp photo of: MISSING VALUEBetterHelp photo of: MISSING VALUEBetterHelp photo of: MISSING VALUEBetterHelp photo of: MISSING VALUE

BetterHelp Interviews

Experience
Positive53%
Negative27%
Neutral20%
Getting an Interview
Applied online88%
Recruiter10%
Employee Referral1%
Difficulty
2.5
Average
HardAverageEasy

  1. Counselor Interview

    Anonymous Employee in United States
    Accepted Offer
    Neutral Experience
    Easy Interview
    Application

    I applied online. I interviewed at BetterHelp (United States)

    Interview

    Interviewed for a counselor and it was very basic, just filled out the application and “interview” consisted of someone watching me use the platform and if I had any questions.
    Interview

    They asked if I could use the various features on the app/website and if I had any questions.

    Answer Question

See All 95 interviews

BetterHelp Awards & Accolades

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Popular Careers with BetterHelp Job Seekers

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BetterHelp FAQ

(45 Questions)

All answers shown come directly from BetterHelp Reviews and are not edited or altered.

See questions about:

Does BetterHelp offer massages?

...$550 a month in uber eats, free massages, fruit delivery, haircuts, its crazy how much they provide for their people....

March 18, 2022

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