Good money and discounts, but NOT WORTH IT! - Customer Service Representative II Best Buy Employee Review

1.0
Oct 11, 2008
Recommend
CEO approval
Business outlook

Pros

The Discount and the friends I work with.

Cons

Management is worse than anywhere I've ever been. They are INSANE.

Explore other reviews about Best Buy

5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Good leadership, great hours, works well with you and your schedule, management that will stand up for you.

Cons

Cooperate can be too involved

2.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

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