Overall Good Job, but not what one would expect. - Geek Squad, Consultation Agent Best Buy Employee Review

3.0
Mar 6, 2025
Recommend
CEO approval
Business outlook

Pros

Good people to work with, good sense of community, certain employee discount, & and trusted company.

Cons

Schedules always changes every two weeks, managers can sometimes avoid helping associates or take longer to assist especially with Geek Squad issues, clients can sometimes be difficult (you can look at it as a positive thought because it trains you for tough situations), discounts are not fixed and vary on product, not really able to sit. Also the job is not really about repairing it’s a sales job for their tech support plans and you have to be able to check in computers quickly and move to the next client as quick as possible.

Explore other reviews about Best Buy

5.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work if you love tech.

Cons

They have turned into corporate America. No longer care about their employees like they used to.

2.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

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