Mixed priorities, Best Buy only cares about protecting it's Management. - Category Advisor Best Buy Employee Review

3.0
Mar 1, 2025
Recommend
CEO approval
Business outlook

Pros

Decent-ish pay, largely creating orders and managing future clients utilizing the Symphony CRM. Apparently bringing back commission or a bonus structure back? You get to meet a lot of interesting people if you are personable in this role.

Cons

If you get my job title you will be thrown into this with little to no training. They often just throw core sales advisors with no knowledge of appliance and home theater at this job role and hope for the best. Additionally you will be training new associates, as BestBuy is a revolving door for new and former employees. After that you will also be completing tasks that go far beyond your job description which are then added to your job responsibilities if you pick up the slack rather than the people who have positions for that role who should have actually taken care of the tasks you handled out of courtesy. The main issue with almost any Best Buy is that the management plays a very political game to promote people. I get it, every single place is like this but the toxicity of it is insane. As soon as your GM feels pressure they begin to pick favorites and pick who to blame for every issue in their store when they themselves are the problem. Lastly, if you take this job you will not be properly considered for any management role as you are "indispensable" as a sales consultant which they do not disclose to you until after you take the job.

Explore other reviews about Best Buy

5.0
Jan 30, 2026
Recommend
CEO approval
Business outlook

Pros

Cutting edge technical expertise and a true team atmosphere.

Cons

pay could be higher for seasoned associates due to the brain trust at your disposal.

4.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours, employee perks such as discounted products, offers 401(k) despite being part-time, coworkers who are nice to work with.

Cons

Management is quick to call-out sales that have nothing attached to it (warranties, card applications, memberships, or accessories). There is a rodent problem that has not been addressed for nearly a year; food and beverages cannot be sold at this store.

2
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