Pay Structure is a JOKE! - Front End Lead Best Buy Employee Review

2.0
Feb 13, 2025
Recommend
CEO approval
Business outlook

Pros

Easy to sell memberships lots of training available

Cons

As a lead manager you are required to be a manager every single shift, but only get paid "shift lead pay" like once a week. They hire super shy people that wont make eye contact let alone sell and get mad at you when you cant make them sell. Was a top seller in the district and outsold all the other manager combined and STILL wasn't enough! The pay structure wasn't even communicated until AFTER i started. Been in retail a long time and have had good and bad experiences but this is the only one ive ever gave my feedback on because it was that bad! They kept adding to our responsibilities as lead managers like having us open and close so the higher up managers could go home early but don't pay us more. Between that and the amount of being yelled at customers and managers multiple times per hour? Nope not worth the cheap pay. Managment also puts the opportunity for advancement in front of you like a carrot on a stick. If you like getting paid average pay, getting yelled at constantly, being lied to, having no real opportunities no matter how well you do, and being given all the responsibilities and having no support, work here!

Explore other reviews about Best Buy

5.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work if you love tech.

Cons

They have turned into corporate America. No longer care about their employees like they used to.

2.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

See reviews by: Helpful|Rating|Date|All