Geek Squad - Computer Technician Best Buy Employee Review

4.0
Aug 21, 2015
Recommend
CEO approval
Business outlook

Pros

Good company to work for. Great job to gain knowledge about a wide variety of computers and mobile devices. Great discounts for employees in accessories.

Cons

Dealing with irate customers. Too much multi-tasking at times. Customers who expect 'immediate gratification' when they bring their broken computers in.

Explore other reviews about Best Buy

5.0
Mar 18, 2026
Recommend
CEO approval
Business outlook

Pros

Did what they said they would

Cons

No issues happy while was there

1.0
Jul 7, 2026
Recommend
CEO approval
Business outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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