No Longer Worth it, steer clear. - Consultant, Premium Sales Best Buy Employee Review

2.0
May 16, 2023
Recommend
CEO approval
Business outlook

Pros

The pay was decent when they paid commission (although low) on pretty much all products that we sold, now that no longer applies. My store had a great team, felt like my extended family.

Cons

Company has been rudderless, changing pay structures for the worse and treating its employees like a dispensable old rag, no matter how much of an expert you are or how awesome your numbers are. Cutting hours to a minimum, small staff per shift thus making it way more stressful. Empty lies and promises, their culture is a bunch of bull since they don't do what they say when it comes to treating their most valuable workers like "rockstars". Corporate has gone from a human side to only numbers side, even then you are never good enough. Long term view is horrible, seems like they are cutting staff to a bare minimum and hiring part time kids only (low pay, low hours and no benefits). Company layoffs has been a constant occurrence, done in the most unprofessional way. CFO turned CEO has lost sight of what makes Bestbuy great, its people. The morale has been lower and lower, makes places like BrandsmartUSA look better, that gives you an idea how bad it has become! Support for employees to deal w/ customer issues is non existent. Managers and supervisors only spew what they are fed by Corporate, the inconsistency is stressful and confusing to the staff, it changes too often and are rolled out to hastily. Bestbuy outlook is bleak, they may survive but it will be a workplace for teens only and not for career experts in their field.

Explore other reviews about Best Buy

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

discount schedule maintaining just one area clean and knowing about the better product

Cons

Training, managers being on your bubble everyday knowing you’re the top rep and know how to do your job

3.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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