Record profits, lowest raises - Geek Squad, Home Theater Agent Best Buy Employee Review

2.0
Jul 12, 2022
Recommend
CEO approval
Business outlook

Pros

Autonomy As long as I get my field work done and the clients taken care of, my manager lets me work how I want.

Cons

I work hard to provide top quality service to my clients and go out of my way regularly to help improve peoples experience even when salepeople screw up orders. We are supposed to get raises based on merit, but the last 2 years have been below inflation rate blanket raises. No reason, just tell us to keep working harder for less money. No.

Explore other reviews about Best Buy

5.0
Feb 23, 2026
Recommend
CEO approval
Business outlook

Pros

They have really good pto

Cons

Must be good at sales

3.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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