Bottom Of Barrel Job/Too Much Work for One Individual - (Geek Squad) Functionality Checker Best Buy Employee Review

2.0
May 31, 2022
Recommend
CEO approval
Business outlook

Pros

- Cool break room with video game consoles to stare at (break was never long enough to use them) - If you're a gamer or computer obsessed, you can learn a lot in this position about what laptops and televisions have defects and never waste money on them

Cons

- Too many returns to check in a day - Loads of paperwork to fill out, and digital paperwork too - Heavy flatscreens, bigger than the size of a normal person have to be opened, checked for defects and software issues and re-boxed and moved all without damaging the product so you need to be a she-hulk or a buff guy - The worst job at Best Buy, better off working as a customer service representative, at least you get human interaction - A very lonely, depressing, and stressful job - Not a lot of room for climbing the ladder, essentially dead end - High turnover - Worked till burnout position, srsly, if they try to sell you this position RUN LIKE THE WIND

Explore other reviews about Best Buy

5.0
Jul 5, 2026
Recommend
CEO approval
Business outlook

Pros

Learn a lot on the job. Great place to entry level in tech. Geek squad has a lot of independence from the store when I was there.

Cons

Proper scheduling. If people call out they do not try to fill role they simply expect you to do more. Rotating schedule, Your on and off days will change week to week.

3.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

See reviews by: Helpful|Rating|Date|All