Nice discount, poor leadership - Geek Squad, Agent (CIA) Best Buy Employee Review

3.0
Aug 13, 2008
Recommend
CEO approval
Business outlook

Pros

Employee Accommodation! 5% above cost. If you like car audio it is amazing as you will see 80% discounts! It is a good college job to get some toys that your friends can't afford yet.

Cons

I had a BS in Computer Information Systems from a top 10 school and was only making $10.15 b/c they couldn't afford to pay me more. PS, BBY is planning on building 400 more stores in the next 2 years...thats going from 900 to 1300!

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5.0
Sep 26, 2025
Recommend
CEO approval
Business outlook

Pros

Great environment and culture Awesome team members

Cons

Not great systems Some managers were a bit rigid

2.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

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