It's a job - Anonymous employee Best Buy Employee Review

3.0
Apr 15, 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The discount is phenomenal. It's nice to know who to ask if you want to buy a camera or a tv. You know who to ask and who not to. As a customer, you have to trust that the person covering the department while someone is on break actually knows what they're talking about.

Cons

Favoritism is HUGE at Best Buy. However, it's probably the same at other places. Managers are too quick to believe the customer. They say it's not about the numbers, it's about the customer. However, it's not the customer's interaction we get yelled at for. It's the lack of sales.

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5.0
Apr 13, 2026
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CEO approval
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Pros

A lot of PTO and good benefits

Cons

There is some micromanaging that takes place and might get hectic at times.

3.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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