Pros
The people I worked with were awesome and made the job fun and rewarding. The bonus was based on how the store did as a whole- I liked that better. It gave everyone a level playing field and the opportunity to motivate the team instead of just individuals. The discount was always nice. I worked in the Galleria in Houston and I got to meet different people everyday from around the world. It was a great experience. Always room for advancement-if you work for it!
Cons
Two words:customer service. It will never be an easy going job, but it makes you stronger. We dealt with our fair share of crap customers (we all know those people exist) but it's manageable. Best Buy now opens on Thanksgiving night, which I completely disagree with. Luckily, I left in Nov. 2012 when that started. Store Managers often came and went.