Stay away from the IT department - Worked In IT Department Best Buy Employee Review

1.0
Aug 26, 2020
Recommend
CEO approval
Business outlook

Pros

quitting this company after 2 months is the best thing I ever did.

Cons

- head office was too busy and horrible place to work. - poor work culture and low morale. finger pointing and blaming culture here. - very high turnover, lots of people quit the IT department. - work from home not allowed, i wonder if this changed during the covid pandemic. - too much internal politics and cliques.

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5.0
Apr 15, 2026
Recommend
CEO approval
Business outlook

Pros

Great management Helpful Staff Opportunities to grow

Cons

If you start out on registers up front it can be difficult to learn on the floor and find a department especially if you are not selling enough credit cards and memberships

2.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

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