Fun Place to Work - Geek Squad CIA Best Buy Employee Review

4.0
Oct 26, 2009
Recommend
CEO approval
Business outlook

Pros

Enjoyable work environment, as long as you're no stranger to customer service. Fellow employees are fun to work with. Good sense of accomplishment after your shift is over.

Cons

Due to the many different people that may work on a particular service order, stories can get mixed up and occasionally work isn't fully completed.

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5.0
Dec 8, 2025
Recommend
CEO approval
Business outlook

Pros

Great team, intelligent people, and plenty of training to feel situated.

Cons

Poor scheduling communication for my classes

3.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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