If your young and like the perks - Customer Service Representative Best Buy Employee Review

3.0
Sep 29, 2009
Recommend
CEO approval
Business outlook

Pros

Great place to work part-time or full-time if your young. Management is pretty open to ideas and willing to work out most problems with you.

Cons

Policies can get in the way sometimes like requesting time off during the holiday times even if you have family matters you need to attend to. This is my biggest disappointment that at holiday time periods they care more about money than family.

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5.0
Dec 8, 2025
Recommend
CEO approval
Business outlook

Pros

Great team, intelligent people, and plenty of training to feel situated.

Cons

Poor scheduling communication for my classes

3.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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