you can make good money at Best buy, not through hard work but by make the right people like you. - Geek Squad, Agent Senior (CIA Senior ) Best Buy Employee Review

2.0
Apr 27, 2009
Recommend
CEO approval
Business outlook

Pros

you can move up very quickly. your bound to run into some very interesting people. the pay for a retail job is pretty good.

Cons

working on weekends and holidays. you deal with a lot of angry people who can say what ever they want to you cause they known you have to take it to keep you job. Geek squad is the worse department to work in as far a stress level is concerned. you have to be a master a multitasking, they will expect you to work on computers, answer the phones, check-in in computer, and answer questions from the floor. it would be so bad if you could get help from a blue shirt(sales floor associates) but they will just stand in a circle and talk while you they to handle up to 7 customers at a time.

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5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

discount schedule maintaining just one area clean and knowing about the better product

Cons

Training, managers being on your bubble everyday knowing you’re the top rep and know how to do your job

3.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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